• Thursday, October 24, 2024

Business

Infosys, Nvidia to develop GenAI-powered solutions for telcos

The Indian IT major has developed three generative AI solutions powered by its AI-offering Topaz, which make use of Nvidia’s AI chips and software

The partnership will include integrating Microsoft’s generative AI offerings with Infosys’ existing solutions like Infosys Topaz, Cobalt, and Aster.

By: Shajil Kumar

INFOSYS on Thursday said it has expanded its partnership with American artificial intelligence chip-maker Nvidia to develop GenAI-powered solutions for telecom operators.

The IT major has developed three generative AI solutions powered by its AI-offering Topaz, which make use of Nvidia NIM inference microservices, Nvidia NeMo Retriever embedding models, and NeMo Guardrails to customise and deploy generative AI telco domain-specific large-language models.

It has also used Nvidia Riva to allow real-time transcription and translations for call centre agents, according to a regulatory filing.

“Telcos are increasingly adopting generative AI solutions to improve the productivity of their businesses with smarter networks, more efficient operations, and enhanced customer service.

“Leveraging Nvidia’s full-stack accelerated computing and AI platform, Infosys Topaz is delivering a suite of domain-specific solutions that will help telcos accelerate and streamline their adoption of generative AI,” Ronnie Vasishta, Senior Vice President of Telecom at Nvidia, said.

These generative-AI solutions have resulted in up to 61 per cent lower latency and 22 per cent absolute improvement in accuracy, the filing said.

The world’s biggest tech companies have invested billions of dollars into Nvidia’s powerful AI chips and software to get their ChatGPT-style AI models up and running.

Microsoft, Google, Meta, Tesla and Amazon all depend on California-based Nvidia’s technology to train generative AI models and execute the heavy computing workloads needed to deploy the new technology. (PTI)

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